2. Age Verification

You must be 18 years of age or older to purchase any products from this site. By placing an order, you confirm that you are of legal smoking/vaping age in the UK. We may request proof of age before processing your order, and we reserve the right to refuse sales to underage customers.

3. Product Information

We strive to ensure that all product descriptions and prices are accurate, but there may be occasional errors. We reserve the right to correct any errors and cancel any orders placed under incorrect prices or details.

All vape products and e-liquids comply with UK regulations, including the Tobacco and Related Products Regulations 2016 (TRPR).

4. Orders and Payment

• All orders are subject to availability and confirmation of the order price.
• We accept payments via credit/debit card, PayPal, and other secure online payment methods.
• By placing an order, you confirm that all details provided are accurate. We are not responsible for any issues caused by inaccurate information.

5. Shipping and Delivery

• We offer delivery across the UK.
• Delivery times will vary depending on your location. Orders are typically dispatched within [working] business days.
• Shipping costs and delivery times will be calculated at checkout.
• You will be responsible for any additional customs duties, taxes, or fees for international shipments outside the UK.

6. Returns and Refunds

• We accept returns for defective or damaged products within [X] days of receipt. Returns require prior approval from our customer service team.
• Refunds will be issued to the original payment method after the return is processed.
• Please note that due to hygiene and safety reasons, we do not accept returns on opened or used e-liquids or disposable vape products.

7. Product Use

All products sold on this website are intended for use by individuals who are of legal smoking/vaping age in the UK (18+). By purchasing, you agree to use these products responsibly and in compliance with UK laws, including the TRPR (Tobacco and Related Products Regulations).

8. Prohibited Activities

• Use this site for any illegal or fraudulent activity.
• Misrepresent any information or identity.
• Engage in activities that harm or disrupt the operation of the website or services.
• Resell products in violation of UK laws.

9. Privacy Policy

We are committed to protecting your privacy. Any personal data collected during your use of this website will be handled in accordance with our Privacy Policy, which complies with the UK's General Data Protection Regulation (GDPR). We do not share your personal data with third parties, except as necessary to process orders or as required by law.

10. Liability

While we strive to provide accurate and secure service, [Singhs new castle] is not responsible for any damages or losses that occur from using this site or purchasing products from it, including indirect, special, or consequential damages.

11. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. All updates will be effective immediately upon posting on the site. It is your responsibility to review these Terms periodically.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the UK courts.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: singhsnewcastleltd@gmail.com
• Phone: +44 07475602501
• Address: Benwell Ln, Newcastle upon Tyne NE15 6RU, United Kingdom